Service has been restored. If you were impacted by this incident, please try again. If the problem still occurs, please contact the OFM Help Desk.
When did the incident end?
Tuesday, December 9, 2025 at 1:08 p.m.
Reason for Outage:
OFM is investigating the reason for outage (RFO).
Message sent 12/9/25 at 12:45 p.m.
What is impacted?
Some BI Launchpad (WebI) users are receiving the following error: Unknown error in Semantic Layer service: Unexpected exception while calling the SL Service.
Who is impacted?
Some BI Launchpad (WebI) and WWA users.
How does this impact customers?
You may not be able to login, run reports, or modify queries until the issue is fixed.
When did the incident start?
Tuesday, December 9, 2025 at 11:24 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref:INC0172951
