OFM Service News – HRMS Support During Furloughs

Wednesday, July 1, 2020 - 10:32
OFM ITS Service News

OFM Service News questions? Contact the OFM Help Desk at HereToHelp@ofm.wa.gov or call 360.407.9100.

 

In response to the Governor’s recent furlough directive, OFM has designated every Friday in the month of July as a furlough day, with the exception of the upcoming Independence Day weekend which moves our furlough to the preceding Thursday.

Please note, furlough days will impact our response time to HRMS and MyPortal users sending requests to HeretoHelp@ofm.wa.gov.

Planned Furlough Days in July

OFM will be furloughed the following days in July 2020:

Date

Payroll Processing Day

Thursday, July 2nd (Holiday July 3rd)

Payroll Day 1

Friday, July 10th

Non-Payroll Cutoff Day

Friday, July 17th

Payroll Day 1

Friday, July 24th

Non-Payroll Cutoff Day

 

It is our utmost priority that our support remains as high as possible during these times but this will delay our response time for HRMS and MyPortal tickets. The earliest you will receive a response for non-outage related tickets will be the next OFM working day. Please continue to send any questions or report issues to HeretoHelp@ofm.wa.gov. To ensure uninterrupted payroll processing, outages will be supported on an emergency basis during this timeframe, so please do not hesitate to report them. We appreciate your patience and apologize for any inconvenience.

 

Questions?

OFM Help Desk

 

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100