OFM Service Alert - Enterprise Reporting (ER) - Restored

Tuesday, December 5, 2023 - 11:29
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored. Users are now able to run reports and scheduled reports should run on time.

When did the incident end?

Tuesday, December 5, 2023 at 11:13 a.m.

Reason for Outage:

OFM is investigating the reason for outage (RFO).


What is impacted?

Enterprise Reporting (ER) is experiencing degraded service

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA may be impacted.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Tuesday, December 5, 2023 at 9:36 a.m.

Technical Notes:

OFM is investigating the issue and will send an update when the issue is fixed or more information is available. Ref:INC0110112

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100