OFM Service Alert - Enterprise Reporting (ER) - Degraded

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

BI Launchpad (WebI),Reporting Portal users.

How does this impact customers?

Users cannot login and scheduled reports are not running.

When did the incident start?

Tuesday, Aug 20, 2024 at 8 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0133894

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100