OFM Service Alert - Enterprise Reporting (ER) - Restored

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

BI Launchpad (WebI) experienced degraded service.

Who is impacted?

BI Launchpad (WebI) users.

How does this impact customers?

Users may not have been able to login or run reports. The issue has been fixed. 

When did the incident start?

Tuesday, September 17, 2024 at 1:30 p.m.

When did the incident start?

Wednesday, September 18, 2024 at 11:25 a.m.

Technical Notes:

If you experienced an issue, please try again. If you are still unable to login or run a report, please clear your cache (browser history). If that does not help, please let us know.

Ref:INC0136819

Reason for Outage:

The root cause could not be identified for this incident.

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100