OFM Service Alert - Enterprise Reporting (ER) - Restored

Wednesday, February 5, 2025 - 15:54
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored. WebI and Report Portal users can now login and run reports. If you are still experiencing an issue, please close your browser and try again. If the problem persists, please contact the OFM Help Desk.

When did the incident end?

Wednesday, February 5, 2025 at 3:00 p.m.

Reason for Outage:

OFM is investigating the reason for outage (RFO).


Message sent on 2/5/25 at 2:18 p.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in WWA.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Wednesday, February 5, 2025 at 10:36 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0149581

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100