Service has been restored. All pending reports have been processed as of 10:06 a.m.
When did the incident end?
Wednesday, October 8, 2025 at 7:37 a.m.
Reason for Outage:
A service was not responding and needed to be restarted.
Message sent 10/8/25 at 9:04 a.m.
What has changed since last update?
Reports are now running. Please do not reschedule reports that are pending. Only reschedule reports with a failed status. Reports in a pending status are currently being processed in the order they were received. OFM will send an update after all pending reports have been processed.
Message sent 10/8/25 at 7:41 a.m.
What is impacted?
Enterprise Reporting (ER) is experiencing degraded service.
Who is impacted?
Report Portal, BI Launchpad (WebI), and WWA users.
How does this impact customers?
Scheduled reports are stuck in a pending status.
When did the incident start?
Wednesday, October 8, 2025 at 6:13 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref:INC0168484
