OFM Service Alert - HRMS GAP Files Incorrectly Sent to MFT

Friday, October 24, 2025 - 14:16
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Agencies accidentally received HRMS GAP files in MFT production that were supposed to go to MFT-TEST instead.

Who is impacted?

Any agency that received HRMS GAP files in MFT production dated 10/23/2025 for Report Period 09/2025.

How does this impact customers?

  • No action is needed from agencies. 
  • OFM has deleted the incorrect files that were sent to MFT. 
  • Please disregard emails indicating you received a new MFT file on 10/23/25 at 6:43 p.m. 

When did the incident start?

Thursday, October 23, 2025 at 6:43 p.m.

When did the incident end?

Friday, October 24, 2025 at noon

Reason for Outage:

OFM is investigating how this happened to prevent it from happening again. We apologize for any confusion this may have caused.

Technical Notes:

Ref:INC0169956

This communication was sent to:

OFM GovDelivery HRMS Communications topic

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100