OFM Planned Maintenance – HRMS and MyPortal Unavailable This Weekend

Tuesday, December 5, 2023 - 14:23
OFM ITS Planned Maintenance

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp for scheduled maintenance over the next 5 days.

What is happening?

HRMS and MyPortal will be unavailable Friday, Dec. 8 at 8 p.m. until Monday, Dec. 11 at 6 a.m. for 2023 HRMS Support Stack maintenance. WWA will not be refreshed as scheduled on Sunday, Dec. 10.

Who will be impacted?

All HRMS, MyPortal, and WWA users.

How will this impact customers?

HRMS and MyPortal will be unavailable to users over the weekend and WWA will not be loaded as scheduled on Sunday evening. While WWA will remain available for reporting, scheduled loads will not resume until the evening of Monday, Dec. 11.

Due to downtime, consider the following additional impacts:

  • Daily interface files (GAP files) sent to agencies will not process during the upgrade and will resume processing once the maintenance has completed.
  • MyPortal will be unavailable to all users for the maintenance period so you may consider notifying employees to plan accordingly.  

When is this maintenance happening?

Friday, December 8, 2023 at 8 p.m. until Monday, December 11, 2023 at 6 a.m.

Why is this maintenance happening?

To complete 2023 HRMS and MyPortal (Fiori) Support Stacks

Technical Notes:

Ref: CHG0031370

This communication was sent to:

GovDelivery HRMS Communications, HRMS Technical List, and MyPortal topic subscribers

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100