OFM Service Alert – HRMS Payroll Extended Processing - Resolved

Wednesday, February 8, 2023 - 09:49
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Payroll processing has completed. HRMS and MyPortal are now available.

When did the incident end?

Wednesday, February 8, 2023 at 9:45 a.m.

Reason for Outage:

Payroll processing took longer than expected. 


Message sent 2/8/23 at 8:57 a.m.

What is impacted?

OFM is experiencing longer payroll processing times for Day 4, period 3/2023. Due to the extended processing, users will be locked out of the HRMS system until further notice. OFM will inform agencies when the system is available.

Delayed payroll times also impact HRMS professional users accessing MyPortal.

Who is impacted?

All HR, Payroll Offices, and professional users of MyPortal

How does this impact customers?

At this time, professional users should delay logging onto HRMS and MyPortal until the systems are available.

When did the incident start?

Wednesday, February 8, 2023

Technical Notes:

Ref:INC0083498

This communication was sent to:

HRMS GovDelivery, HRMS Technical Contacts, MyPortal

Questions?

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100