OFM Service Alert – Webi, WWA, & ER – Degraded - Update

Monday, December 9, 2024 - 10:25
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

Reports are now running successfully, but the data load from Friday evening failed and reports from the last pay period in November are not yet available. We will update you when that data is loaded successfully.


Message sent 12/9/24 at 9:04a.m.

What is impacted?

Web Intelligence (Webi), Enterprise Reporting (ER), and Washington Workforce Analytics (WWA) are experiencing degraded service.

Who is impacted?

BI Launchpad (WebI), Reporting Portal, and WWA users.

How does this impact customers?

Some users are not able to log in or run reports.

When did the incident start?

Saturday, December 7, 2024 at 7:45 p.m.

Technical Notes:

OFM is investigating the issue and will communicate with users when the issue is fixed.  Ref:

Ref: INC0144162

This communication was sent to:

OFM GovDelivery ER and HRMS topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100