Thursday, October 16, 2025 - 13:52Link to original content Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service. What has changed since last update? SAW is now available. When did the incident end? Thursday, October 16, 2025 at 12:09 p.m. Reason for Outage: The incident was due to a network outage at WaTech. Message sent 10/16/25 at 11:56 a.m. What is impacted? Users who access Report Portal or BI Launchpad (WebI) from Secure Access Washington (SAW) are receiving an error. Who is impacted? SAW users. How does this impact customers? SAW is unavailable until the issue is fixed. When did the incident start? Thursday, October 16, 2025 at 9:28 a.m. Technical Notes: WaTech is investigating the issue. OFM will communicate with users once the issue is fixed. Ref:INC0169262 This communication was sent to: OFM GovDelivery ER and HRMS Communications topics Questions? OFM Help Desk HereToHelp@ofm.wa.gov 360.407.9100