OFM Service Alert - BI Launchpad (WebI) - Restored

Tuesday, December 19, 2023 - 14:44
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored.  The BI LaunchPad (WebI) is now available.

When did the incident end?

Tuesday, December 19, 2023 at 2:24 p.m.

Reason for Outage:

A program was not responding and needed to be restarted to restore service.


Message sent 12/19/23 at 2:16 p.m.

What is impacted?

The BI Launchpad (WebI) is currently unavailable.

Who is impacted?

BI Launchpad (WebI) and Washington Workforce Analytics (WWA) users.

How does this impact customers?

Users will be unable to login or run reports from the BI Launchpad (WebI) until the issue is fixed.

When did the incident start?

Tuesday, December 19, 2023 at 1:45 p.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0111416

This communication was sent to:

OFM GovDelivery ER and HRMS topic subscribers.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100