OFM Service Alert - Enterprise Reporting (ER) - Degraded

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The issue is also impacting Report Portal users and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.

Message sent 12/12/24 at 7:54 a.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

BI Launchpad (WebI) and WWA users.

How does this impact customers?

You may not be able to login or run a report until the issue is fixed.

When did the incident start?

Thursday, December 12, 2024 at 5:50 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0144610

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100