OFM Service Alert - Enterprise Reporting (ER) - Degraded

Tuesday, January 18, 2022 - 07:30
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

BI Launchpad (WebI) and WWA users.

How does this impact customers?

Some users are receiving an error when attempting to login or run a report.  While we restore service, Enterprise Reporting may be slow or briefly not available.

When did the incident start?

Monday, January 17, 2022 at 8 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0049861

This communication was sent to:

OFM GovDelivery ER and HRMS topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100