OFM Service Alert - Enterprise Reporting (ER) - Degraded

Friday, December 29, 2023 - 09:30
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA may be impacted.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

First reported on Friday, December 29, 2023, at 7:19 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref: INC0112058

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100