OFM Service Alert - Enterprise Reporting (ER) - Restored

Thursday, June 22, 2023 - 16:45
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Reporting is now available. If you are still unable to login or run a report, please contact the OFM Help Desk.

When did the incident end?

Thursday, June 22, 2023 at 4:35 p.m.

Reason for Outage:

A connectivity issue occurred to a server and required a restart.


Message sent 6/22/23 at 4:02 p.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Thursday, June 22, 2023 at 3:45 p.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0095248

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100