OFM Service Alert - Enterprise Reporting (ER) - Restored

Monday, March 4, 2024 - 09:45
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored. All pending reports are completed.

When did the incident end?

Monday, March 4, 2024, at 9 a.m.

Reason for Outage:

A service was not responding and needed to be restarted.


Message sent 3/4/24 at 9:14 a.m.

What is impacted?

Enterprise Reporting (ER) and Web Intelligence (WebI) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), and WWA is impacted.

How does this impact customers?

Users may not be able to load or view reports.

When did the incident start?

Monday, March 4, 2024 at 6:38 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users when the issue is fixed.  Ref:INC0118427

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100