Service has been restored. Users should be able to login and run reports now.
Please do not rerun reports that are in pending. Only rerun reports that have a failed status. Reports in a pending status are currently being processed in the order they were received.
When did the incident end?
Monday, April 8, 2024 at 8:11 a.m.
Reason for Outage:
An unexpected issue occurred during production server patching this weekend.
Message sent 4/8/24 at 8:13 a.m.
What is impacted?
Enterprise Reporting (ER) is experiencing degraded service
Who is impacted?
Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.
How does this impact customers?
Users may not be able to login or run reports.
When did the incident start?
Monday, April 8, 2024 at 6:14 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref:INC0121715
This communication was sent to:
OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.
