OFM Service Alert - Enterprise Reporting (ER) - Restored

Tuesday, June 11, 2024 - 13:00
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored.

When did the incident end?

Tuesday, June 11, 2024 at 12:32 p.m.

Reason for Outage:

A server was not responding and needed to be restarted.


Message sent 6/11/24 at 10:45 a.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Tuesday, June 11, 2024 at 10 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0127356

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100