OFM Service Alert - Enterprise Reporting (ER) - Restored

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) experienced degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), and WWA users.

How does this impact customers?

Service has been restored.

Please do not rerun reports in a pending status. Only rerun reports that have a failed status. Reports in a pending status are currently being processed in the order they were received.

When did the incident start?

Monday, November 18, 2024 at 6:56 a.m.

When did the incident end?

Monday, November 18, 2024 at 8:07 a.m.

Technical Notes:

Ref:INC0142304

Reason for Outage:

A service was not responding and needed to be restarted.

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100