Enterprise Reporting (ER) experienced an issue this morning. The issue has been fixed; however, it will take time for pending reports to complete processing in the order they were received.
Who is impacted?
Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.
How does this impact customers?
During the issue, users were unable to login or run reports.
When did the incident start?
Monday, November 20, 2023 at 6:41 a.m.
When did the incident end?
Monday, November 20, 2023 at 7:53 a.m.
Technical Notes:
Service has been restored. If you are still unable to login or run a report, please contact the OFM Help Desk. Ref:INC0108783
Reason for Outage:
OFM is investigating the reason for outage (RFO).
This communication was sent to:
OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.
