OFM Service Alert - Enterprise Reporting (ER) - Restored

Friday, January 17, 2025 - 09:58
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The issue has been fixed. Users can now login and run reports.

When did the incident end?

Friday, January 17, 2025 at 9:20 a.m.

Reason for Outage:

A service was not responding and needed to be restarted


Message sent 1/17/25 at 9:31 a.m.

What is impacted?

The Reporting Portal and BI Launchpad are experiencing degraded service.

Who is impacted?

Reporting Portal and BI Launchpad users.

How does this impact customers?

Users are unable to log in or access Enterprise Reporting systems.

When did the incident start?

Friday, January 17, 2025 at 9 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0147681

This communication was sent to:

OFM GovDelivery ER and HRMS topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100