OFM Service Alert - Enterprise Reporting (ER) - Restored

Wednesday, March 19, 2025 - 10:48
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Reporting Portal and BI Launchpad users received a concurrent access licenses error. The issue has been fixed.

Who is impacted?

Reporting Portal and BI Launchpad users.

How does this impact customers?

Users were unable to log in or access Enterprise Reporting systems. 

When did the incident start?

Wednesday, March 19, 2025 at 9:58 a.m.

When did the incident end?

Wednesday, March 19, 2025 at 10:28 a.m..

Reason for Outage:

A service was not responding and needed to be restarted.

Technical Notes:

 Ref:INC0152958

This communication was sent to:

OFM GovDelivery ER and HRMS topics

Questions?

 

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