Service has been restored. Users are now able to view reports in Report Portal and the OFM applications listed below. The issue did not impact BI Launchpad (WebI) or WWA.
When did the incident end?
Friday, December 29, 2023, at 9:44 a.m.
Reason for Outage:
OFM is investigating the reason for outage (RFO).
Message sent 12/29/23 at 9:32 a.m.
What is impacted?
Enterprise Reporting (ER) is experiencing degraded service
Who is impacted?
Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA may be impacted.
How does this impact customers?
Users may not be able to login or run reports.
When did the incident start?
First reported on Friday, December 29, 2023, at 7:19 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref: INC0112058
This communication was sent to:
OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.
