OFM Service Alert - Enterprise Reporting (ER) - Restored

Wednesday, January 3, 2024 - 10:13
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored. 

When did the incident end?

Wednesday, January 3, 2024, at 9:57 a.m.

Reason for Outage:

A service was not responding and needed to be restarted.


Message sent 1/3/24 at 9:37 a.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Wednesday, January 3, 2024 at 9 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0112337

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100