OFM Service Alert - Enterprise Reporting (ER) - Restored

Wednesday, February 21, 2024 - 09:22
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored.

When did the incident end?

Wednesday, February 21, 2024, at 8:13 a.m.

Reason for Outage:

OFM is investigating the reason for outage (RFO).


Message sent 2/21/24 at 7:50 a.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service

Who is impacted?

Report Portal, BI Launchpad (WebI), and WWA is impacted.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

First reported on Wednesday, February 21, 2024, at 5:21 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref: INC0117267

This communication was sent to:

OFM GovDelivery ER and HRMS topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100