Wednesday, August 13, 2025 - 10:50Link to original content Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service. What has changed since last update? Service has been restored and users are now able to run reports. If you are still unable to login or run a report, please contact the OFM Help Desk. When did the incident end? Wednesday, August 13, 2025 at 10:33 a.m. Reason for Outage: SAP Enterprise Cloud Services is investigating root cause. Message sent 8/13/25 at 8:09 a.m. What is impacted? Enterprise Reporting (ER) is experiencing degraded service. Who is impacted? Report Portal, BI Launchpad (WebI), WWA, FNS, SPS, CBS, ABS, RPM, TALS-AMR, and ABR users. How does this impact customers? Users may not be able to run reports until the issue is fixed. When did the incident start? Wednesday, August 13, 2025 at 7:38 a.m. Technical Notes: SAP Enterprise Cloud Services is working to restore service. OFM will communicate with users once the issue is fixed. Ref:INC0164255 This communication was sent to: OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics Questions? OFM Help Desk HereToHelp@ofm.wa.gov 360.407.9100
