OFM Service Alert - HRMS and MyPortal unavailable at 12:30 p.m.

Monday, January 27, 2025 - 12:07
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

HRMS and MyPortal will be unavailable at 12:30 p.m. for approximately 20 minutes to resolve an issue that requires emergency maintenance.

Who is impacted?

HRMS and MyPortal users.

How does this impact customers?

Please save your work and exit HRMS and MyPortal before 12:30 p.m.

Please do not access HRMS or MyPortal during the emergency maintenance.

When did the incident start?

Monday, January 27, 2025 at 9:21 a.m.

Technical Notes:

  • Some HRMS users are receiving a resource bottleneck error.
  • Some MyPortal users are receiving paging overflow error.
  • Ref:INC0148514

This communication was sent to:

OFM GovDelivery HRMS Communication, HRMS Technical Contacts, and MyPortal topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100