OFM Service Alert - HRMS - Degraded

Wednesday, July 9, 2025 - 11:29
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

HRMS users are receiving the following redline error when running payroll simulations:

An error has occurred during schema generation!

Who is impacted?

HRMS users attempting to execute PC00_M10_CALC_SIMU.

How does this impact customers?

Please do not run a payroll simulation until the issue has been fixed.

When did the incident start?

Wednesday, July 9, 2025 at 10:43 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0161555

This communication was sent to:

OFM GovDelivery HRMS Communications topic

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100