SAP provided a solution to fix the issue OFM encountered last night during ACH processing. HRMS will continue to be locked and unavailable most likely for the rest of the day while the remaining payroll processes complete. An update will be sent once HRMS is unlocked and available for use.
Message sent 6/7/23 at 8:03 a.m.
What is impacted?
Human Resource Management System (HRMS) is locked and unavailable until further notice due to a processing delay. There is a possibility that HRMS may not be available today and we apologize for any inconvenience this causes. OFM is actively working to restore service.
Who is impacted?
All HRMS and professional MyPortal users as well as AFRS, WWA, and Integration Services customers expecting data.
How does this impact customers?
HRMS users will remain locked until further notice and should refrain from accessing HRMS.
Professional MyPortal users will be unable to log into MyPortal until this issue is resolved.
AFRS, WWA, and outbound data recipients will not receive data until payroll processing has completed.
When did the incident start?
Wednesday, June 7, 2023 at 3:30 a.m.
Technical Notes:
An issue with ACH processing has occurred. OFM has contacted SAP for support to resolve this issue. OFM will send an update when the issue is fixed or more information is available. Ref:INC0093906
