HRMS has been fixed and the impacted wage types previously inflating are now processing as intended.
When did the incident end?
Tuesday, June 18, 2024 at 2:20 p.m.
Reason for Outage:
During payroll processing, certain wage types, were pulling in two salary schedule rates, prior to and after July 1, 2024, which caused the inflation, or duplication.
Message sent 6/17/24 at 3:21 p.m.
What is impacted?
Human Resource Management System (HRMS) is experiencing an issue when certain wage types are processing in a period where the salary schedule has changed. The wage types in question coupled with the salary schedule update may inflate the pay associated with the wage type. Wage types impacted may include leave buyouts, penalty pay, certain overtime pay, facility premium pay, etc. This issue does not impact prior payrolls and no employees have been overpaid.
Who is impacted?
Payroll Processors running payroll related reports or a payroll simulation may notice inflated payments associated with certain wage types.
How does this impact customers?
Payroll processors may notice their payroll related reports are reflecting incorrectly inflated numbers. There is no action required by agencies. OFM is investigating the issue and has identified the problem and solution. We are currently working on the payroll rule causing the issue and will begin testing as soon as the final fix is developed.
When did the incident start?
Tuesday, June 11, 2024 at 10 a.m.
Technical Notes:
We will communicate with users once the issue is fixed. Ref: INC0127919
