OFM Service Alert - HRMS - Resolved

Wednesday, July 9, 2025 - 15:38
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The issue has been fixed and you can now run payroll simulations.

When did the incident end?

Wednesday, July 9, 2025 at 2:35 p.m.

Reason for Outage:

A planned change inadvertently caused the issue.


Message sent 7/9/25 at 11:30 a.m.

What is impacted?

HRMS users are receiving the following redline error when running payroll simulations:

An error has occurred during schema generation!

Who is impacted?

HRMS users attempting to execute PC00_M10_CALC_SIMU.

How does this impact customers?

Please do not run a payroll simulation until the issue has been fixed.

When did the incident start?

Wednesday, July 9, 2025 at 10:43 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0161555

This communication was sent to:

OFM GovDelivery HRMS Communications topic

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100