Monday, January 29, 2024 - 13:10Link to original content Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service. What has changed since last update? MyPortal and HRMS are now available. If you receive an error while using MyPortal, please contact the OFM Help Desk to report the issue. Thank you! When did the incident end? Monday, January 29, 2024, at 12:12 p.m. Reason for Outage: OFM is investigating the reason for outage (RFO). Message sent 1/29/24 at 10:25 a.m. What is impacted? MyPortal is experiencing degraded service where some users are receiving errors. Who is impacted? MyPortal users. How does this impact customers? MyPortal and HRMS will be unavailable at noon TODAY for approximately 15 minutes so we can restart the servers hosting both applications. Please save your work and exit MyPortal and HRMS before noon. Please delay logging into MyPortal and HRMS until the system is available. When did the incident start? Monday, January 29, 2024, at 9:45 a.m. Technical Notes: OFM is investigating the issue and will communicate with users once the issue is fixed. Ref:INC0114923 This communication was sent to: OFM GovDelivery HRMS and MyPortal topics subscribers Questions? OFM Help Desk HereToHelp@ofm.wa.gov 360.407.9100
