OFM Service Alert - OFM Applications - Update

Wednesday, January 12, 2022 - 18:01
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

Update: The issue that impacted us this morning happened again from 4:31 to 5:30 p.m. Service has been restored and applications are available. We are still investigating root cause to identify a fix to prevent recurrence.


Message sent 1/12/22 at 10:57 a.m.

What is impacted?

Multiple OFM applications experienced a brief outage this morning.

Who is impacted?

Anyone using an OFM application this morning such as HRMS, MyPortal, Enterprise Reporting, etc...

How does this impact customers?

The OFM applications were unavailable during the outage but are now available for use.

When did the incident start?

Wednesday, January 12, 2022 at 9:50 a.m.

When did the incident end?

Wednesday, January 12, 2022 at 10:01 a.m.

Reason for Outage:

OFM is investigating the cause of the outage.

Technical Notes:

Ref:INC0049524

This communication was sent to:

OFM GovDelivery application topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100