OFM Service Alert - Sept. 11 Payroll Financials - Restored

Thursday, September 7, 2023 - 11:42
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

A failure occurred earlier this morning while processing the GAP2 file from HRMS. 

Who is impacted?

AFRS, ER, and WWA users accessing Sept. 11 Payroll Financial data.

How does this impact customers?

The GAP2 file has successfully been processed and the Sept. 11 Payroll Financials are now available to agencies.

When did the incident start?

Thursday, Sept. 7, 2023 at 7:27 a.m.

When did the incident end?

Thursday, Sept. 7, 2023 at 10:10 a.m.

Reason for Outage:

OFM is investigating the reason for outage (RFO).

Technical Notes:

Ref:INC0102300

This communication was sent to:

OFM GovDelivery AFRS, ER, and HRMS topic subscribers

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100