OFM Service Alert - Washington Workforce Analytics (WWA) - Degraded

Wednesday, October 4, 2023 - 07:24
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

An issue has been discovered with the WWA EDW Payroll universe where wage type amounts for August 2023 are inflated.

Who is impacted?

BI Launchpad (WebI) users who run data from the WWA EDW Payroll universe.

How does this impact customers?

WWA EDW Payroll universe wage type amounts are incorrect.

When did the incident start?

First reported on Friday, September 29, 2023 at 12:58 p.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0104415

This communication was sent to:

OFM GovDelivery HRMS Communications topic subscribers

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100