The issue was due to an error encountered during the load process in August. Payroll Universe is now available for reporting.
When did the incident end?
Monday, Oct 16, 2023 at 7:30 a.m.
Reason for Outage:
The inflated amounts for August 2023 were due to an issue during the data load process. An initialization was done to load the correct amounts on October 15.
Message sent 10/4/23 at 7:25 a.m.
What is impacted?
An issue has been discovered with the WWA EDW Payroll universe where wage type amounts for August 2023 are inflated.
Who is impacted?
BI Launchpad (WebI) users who run data from the WWA EDW Payroll universe.
How does this impact customers?
WWA EDW Payroll universe wage type amounts are incorrect.
When did the incident start?
First reported on Friday, September 29, 2023 at 12:58 p.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref:INC0104415
