OFM Service Alert - Washington Workforce Analytics (WWA) - Resolved

Tuesday, December 21, 2021 - 10:21
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The Staffing Assignments issue has been resolved and the data for 12/19/31 was loaded successfully. The next scheduled load will occur this evening.

When did the incident end?

Monday, Dec. 20, 2021 at 4 p.m. 

Reason for Outage:

The incident was due to a network disruption during the load process.


Message sent 12/20/21 at 11:22 a.m.

What is impacted?

The Washington Workforce Analytics (WWA) Enterprise Data Warehouse Staffing Assignments universe did not load as scheduled over the weekend. We are currently researching the issue.

Who is impacted?

All WWA Staffing Assignments universe users.

How does this impact customers?

Do not use the Staffing Assignments Universe until the issue has been resolved. All other universes are available for reporting.

Please note: The banner heading for BI Alerts is still disabled. Please check the My Alerts section under the Documents tab in WebI for notifications.

Screenshot showing alerts located under the Documents then My Documents then My Alerts in the BI Launchpad

When did the incident start?

Saturday, Dec. 18, 2021 at 8 p.m.

This communication was sent to:

OFM GovDelivery HRMS and ER topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100