Labor Relations - Copy and Update Grievance Record

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Procedure Updated: 

Use this procedure to copy an existing grievance record on the Labor Relations (9102) infotype. Copying a record is necessary to track the next step in the grievance process, when a status change occurs, the grievance has pended, or a time extension has been granted.


Copying a record in this infotype does not delimit the previous record. When copying grievance records, be sure to enter new Start and To dates. Assigning new dates to the copied records is the only way to preserve the history of the grievance.

Upon completing these steps, you will need to change the End Date of the record you just copied from 12/31/9999 to the appropriate date in the grievance process. Follow the Labor Relations - Change Existing Grievance Record procedure to change the End Date.

Grievances must be entered or updated for the previous month by the 10th of the following month. The OFM State Human Resources Labor Relations section accesses the information for reporting purposes.

Do not save your information until you have completed all necessary tabs in the Labor Relations (9102) infotype record. If you hit the Save button before completing the grievance record, the incomplete required fields will be grayed out and cannot be changed. You will need to click the Back button and start over.

  1. Step 1

    Enter transaction code PA30 in the command field and click the Enter button.

    screenshot of SAP Easy Access PA30

  2. Step 2

    Complete the following field:

    • Personnel no.

    Screenshot of Maintain HR Master Data

  3. Step 3

    Click Enter to populate the employee information.

  4. Step 4

    On the Labor Relations tab, click the box to the left of Labor Relations.

    Labor Relation tab selected with InfoType text highlighted

    • You may need to scroll to the right to select the tab.

  5. Step 5

    Click the Overview button.

  6. Step 6

    Click the box to the left of the record you wish to copy.

    Overview screenshot with Start and End dates highlighted

  7. Step 7

    Click the Copy button.

  8. Step 8

    Complete the Grievance Info tab.

    The following fields are mandatory:

    • Start

    screenshot of Grievance info tab

    • Start Date should reflect the date the grievance elevated to the next step or the date the parties mutually agreed to either extend or pend the grievance.

    • Responder is the individual responsible for responding to this step of the grievance and may or may not need to be changed.

  9. Step 9

    Click the Enter button to validate the information.

  10. Step 10

    Click the Tracking Tab.

  11. Step 11

    Complete the following fields, depending on the reason for copying and updating the grievance record:

    The following fields are mandatory when changing the grievance status:

    • Step

    Tracking tab screenshot with Step highlighted

    The following fields are mandatory when creating a time extension:

    • To
    • Time Extension box

    Tracking tab screenshot with time Extension highlighted

    The following fields are mandatory when placing a grievance in pending status:

    • To
    • Grievance Status

    Tracking tab screenshot with Grievance Status labeled

    • The Step indicates the step of the grievance process and will change several times during the lifetime of the grievance.

    • The Time Extension box indicates if a time extension has been granted for the grievance. When a grievance is elevated to the next step following a time extension, the box should no longer be checked.

  12. Step 12

    Click the Enter button to validate the information.

  13. Step 13

    Click the other tabs to view and update any information that has changed.

    screenshot  of Contacts tab

  14. Step 14

    Click the Enter button to validate the information.

  15. Step 15

    Click the Save button.